MainRD Terms and Conditions

Last updated: 27 April 2019

Thank you for choosing MainRD ("the service") for your accounting software needs. These Terms of Use are intended to explain our obligations as a service provider and Your obligations as a customer. Please read them carefully.

MainRD is cloud-based accounting software owned and operated by Urban Management Solutions LTD ("we") - a company registered in England and Wales, company number 08564152.

These Terms are binding on any use of the Service and apply to You from the time that we provide You with access to the Service.

The MainRD Service will evolve over time based on user feedback and our vision. These Terms are not intended to answer every question or address every issue raised by the use of the MainRD Service. MainRD reserves the right to change these terms at any time, effective upon the posting of modified terms and we will make every effort to communicate these changes to You via email or notification via the Website. It is likely the terms of use will change over time. It is Your obligation to ensure that You have read, understood and agree to the most recent terms available on the Website.

By trialing or using the Service you acknowledge that You have read and understood these Terms and have the authority to act on behalf of any person for whom You are using the Service. You are deemed to have agreed to these Terms on behalf of any entity for whom you use the Service.

Use of the MainRD software

We grant You the right to access and use the Service online with the particular user roles available to You according to any limitations restricted by Your subscription type. This right is non-exclusive, non-transferable, and limited by and subject to this Agreement. You acknowledge and agree that, subject to any applicable written agreement between the Subscriber and the Invited Users (staff or clients), or any other applicable laws:

  1. the Subscriber determines who is an Invited User and what level of user role access to the relevant organization and Service that Invited User has;
  2. the Subscriber is responsible for all Invited Users’ use of the Service;
  3. the Subscriber controls each Invited User’s level of access to the relevant organization and Service at all times and can revoke or change an Invited User's access, or level of access, at any time and for any reason, in which case that person or entity will cease to be an Invited User or shall have that different level of access, as the case may be;
  4. if there is any dispute between a Subscriber and an Invited User regarding access to any organization or Service, the Subscriber shall decide what access or level of access to the relevant Data or Service that Invited User shall have, if any.

Your obligations

Payment obligations

An invoice for the Access Fee will be issued each month in accordance with the agreed Fee Schedule. We will continue invoicing You in accordance with the agreed Fee Schedule until this Agreement is terminated in accordance with the termination clause.

All invoices will be sent to You, or to a Billing Contact whose details are provided by You, by email. Payment of all amounts specified in an invoice must be paid in accordance with the agreed Fee Schedule. You are responsible for payment of all taxes and duties in addition to the Access Fee.

General obligations

You must only use the Service and Website for Your own lawful internal business purposes, in accordance with these Terms and any notice sent by us or condition posted on the Website. You may use the Service and Website on behalf of others or in order to provide services to others but if You do so you must ensure that You are authorized to do so and that all persons for whom or to whom services are provided comply with and accept all terms of this Agreement that apply to You.

Access conditions

You must ensure that all usernames and passwords required to access the Service are kept secure and confidential. You must immediately notify us of any unauthorized use of Your passwords or any other breach of security and we will reset Your password. You must take all other actions that we reasonably deem necessary to maintain or enhance the security of our computing systems and networks and Your access to the Services.

As a condition of these Terms, when accessing and using the Services, You must:

Usage limitations

Use of the Service may be subject to limitations, including but not limited to number of active clients, number of active Invited Users, monthly transaction volumes and the number of calls You are permitted to make against our application programming interface (API). Any such limitations will be advised.

Communication conditions

As a condition of these Terms, if You use any communication tools available through the Website or the Service (such as any forum, chat room or message center, or tools for email, SMS, push notifications or other communication with your clients), You agree only to use such communication tools for lawful and legitimate purposes. You must not use any such communication tool for posting or disseminating any material unrelated to the use of the Services, including (but not limited to): offers of goods or services for sale (unless with our written permission), unsolicited commercial e-mail, files that may damage any other person's computing devices or software, content that may be offensive to any other users of the Services or the Website, or material in violation of any law (including material that is protected by copyright or trade secrets which You do not have the right to use).

When You make any communication on the Website or via the Service, You represent that You are permitted to make such communication. We are under no obligation to ensure that the communications on the Website or the Service are legitimate or that they are related only to the use of the Services. As with any other web-based forum, You must exercise caution when using the communication tools available on the Website. However, we do reserve the right to remove any communication at any time in its sole discretion.

Indemnity

You indemnify Urban Management Solutions against: all claims, costs, damage and loss arising from Your breach of any of these Terms or any obligation You may have to us, including (but not limited to) any costs relating to the recovery of any Access Fees that are due but have not been paid by You.

Confidentiality and privacy

Confidentiality

Unless the relevant party has the prior written consent of the other or unless required to do so by law:

  1. Each party will preserve the confidentiality of all Confidential Information of the other obtained in connection with these Terms. Neither party will, without the prior written consent of the other, disclose or make any Confidential Information available to any person, or use the same for its own benefit, other than as contemplated by these Terms.
  2. Each party's obligations under this clause will survive termination of these Terms.
  3. The provisions the above two clauses shall not apply to any information which:
    • is or becomes public knowledge other than by a breach of this clause;
    • is received from a third party who lawfully acquired it and who is under no obligation restricting its disclosure;
    • is in the possession of the receiving party without restriction in relation to disclosure before the date of receipt from the disclosing party; or
    • is independently developed without access to the Confidential Information.

Privacy

We maintain a privacy policy that sets out the parties' obligations in respect of personal information. You should read that policy at https://mainrd.co.uk/privacy-policy/ and You will be taken to have accepted that policy when You accept these Terms.

Intellectual property

General

Title to, and all Intellectual Property Rights in the Services, the Website and any documentation relating to the Services remain the property of Urban Management Solutions (or its licensors).

Ownership of data

Title to, and all Intellectual Property Rights in, the Data remain Your property. However, Your access to the Data is contingent on full payment of the MainRD Access Fee when due. You grant Urban Management Solutions a licence to use, copy, transmit, store, and back-up Your information and Data for the purposes of enabling You to access and use the Services and for any other purpose related to provision of services to You or your clients.

Backup of data

You must maintain copies of all Data inputted into the Service. We adhere to our best practice policies and procedures to prevent data loss, including a daily system data back-up regime, but do not make any guarantees that there will be no loss of Data. We expressly exclude liability for any loss of Data no matter how caused.

Third-party applications and your data

If You enable or authorise third-party applications for use in conjunction with the Services, You acknowledge that we may allow the providers of those third-party applications to access Your Data as required for the interoperation of such third-party applications with the Services. We shall not be responsible for any disclosure, modification or deletion of Your Data resulting from any such access by third-party application providers.

Warranties and acknowledgements

Authority

You warrant that where You have registered to use the Service on behalf of another person, You have the authority to agree to these Terms on behalf of that person and agree that by registering to use the Service You bind the person on whose behalf You act to the performance of any and all obligations that You become subject to by virtue of these Terms, without limiting Your own personal obligations under these Terms.

Acknowledgements

You acknowledge that:

  1. You are authorized to use the Services and the Website and to access the information and Data that You input into the Website, including any information or Data input into the Website by any person you have authorized to use the Service. You are also authorized to access the processed information and Data that is made available to You through Your use of the Website and the Services (whether that information and Data is Your own or that of anyone else).
  2. We have no responsibility to any person other than You and nothing in this Agreement confers, or purports to confer, a benefit on any person other than You. If You use the Services or access the Website on behalf of or for the benefit of anyone other than yourself (whether a body corporate or otherwise) you agree that:
    • You are responsible for ensuring that You have the right to do so;
    • You are responsible for authorizing any person who is given access to information or Data, and you agree that we have no obligation to provide any person access to such information or Data without Your authorization and may refer any requests for information to You to address; and
    • You will indemnify Urban Management Solutions against any claims or loss relating to our refusal to provide any person access to Your information or Data in accordance with these Terms, and / or our making available information or Data to any person with Your authorization.
  3. The provision of, access to, and use of, the Services is on an "as is" basis and at Your own risk.
  4. We do not warrant that the use of the Service will be uninterrupted or error free. Among other things, the operation and availability of the systems used for accessing the Service, including public telephone services, computer networks and the Internet, can be unpredictable and may from time to time interfere with or prevent access to the Services. We ar enot in any way responsible for any such interference or prevention of Your access or use of the Services.
  5. We are not Your accountant, or your clients' accountant, and use of the Services does not constitute the receipt of accounting advice. If You have any accounting questions, please contact an accountant.
  6. It is Your sole responsibility to determine that the Services meet the needs of Your business and are suitable for the purposes for which they are used.
  7. You remain solely responsible for complying with all applicable accounting, tax and other laws. It is Your responsibility to check that storage of and access to your Data via the Software and the Website will comply with laws applicable to you (including any laws requiring you to retain records).

No warranties

We give no warranty about the Services. Without limiting the foregoing, we do not warrant that the Services will meet Your requirements or that it will be suitable for any particular purpose. To avoid doubt, all implied conditions or warranties are excluded in so far as is permitted by law, including (without limitation) warranties of merchantability, fitness for purpose, title and non-infringement.

Consumer guarantees

You warrant and represent that You are acquiring the right to access and use the Services for the purposes of a business and that, to the maximum extent permitted by law, any statutory consumer guarantees or legislation intended to protect non-business consumers in any jurisdiction does not apply to the supply of the Services, the Website or these Terms.

Limitation of liability

To the maximum extent permitted by law, we exclude all liability and responsibility to You (or any other person) in contract, tort (including negligence), or otherwise, for any loss (including loss of information, Data, profits and savings) or damage resulting, directly or indirectly, from any use of, or reliance on, the Service or Website.

If You suffer loss or damage as a result of our negligence or failure to comply with these Terms, any claim by You against us arising from our negligence or failure will be limited in respect of any one incident, or series of connected incidents, to the Access Fees paid by You in the previous 12 months.

If You are not satisfied with the Service, Your sole and exclusive remedy is to terminate these Terms in accordance with the termination clause.

Termination

Prepaid subscriptions

We will not provide any refund for any remaining prepaid period for a prepaid Access Fee subscription.

No-fault termination

These Terms will continue for the period covered by the Access Fee paid or payable according to our agreement. At the end of each billing period these Terms will automatically continue for another period of the same duration as that period, provided You continue to pay the prescribed Access Fee in accordance with the agreed Fee Schedule, unless either party terminates these Terms by giving at least one month's advance written notice. If You elect to terminate these Terms by providing one month's advance written notice, You shall be liable to pay all relevant Access Fees up to and including the day of termination of these Terms.

Breach

If you breach any of these Terms and do not remedy the breach within 14 days after receiving notice of the breach if the breach is capable of being remedied; or the breach is not capable of being remedied (which includes any payment of Access Fees that are not paid in full in accordance with the requirements set out in the Fee Schedule); or You or Your business become insolvent or Your business goes into liquidation or has a receiver or manager appointed of any of its assets or if You become insolvent, or make any arrangement with Your creditors, or become subject to any similar insolvency event in any jurisdiction, we may take any or all of the following actions at our sole discretion:

For the avoidance of doubt, if payment of any invoice for Access Fees due in relation to any of Your Billing Contacts, Billing Plans or any of Your Organizations (as defined at clause 3) is not made in accordance with the requirements set out in the Fee Schedule, we may: suspend or terminate Your use of the Service, the authority for all or any of Your Organizations to use the Service, or Your rights of access to all or any Data.

General

Entire agreement

These Terms, together with the Privacy Policy published on our website and the terms of any other notices or instructions given to You under these Terms of Use, supersede and extinguish all prior agreements, representations (whether oral or written), and understandings and constitute the entire agreement between You and Urban Management Solutions relating to the Services and the other matters dealt with in these Terms.

Waiver

If either party waives any breach of these Terms, this will not constitute a waiver of any other breach. No waiver will be effective unless made in writing.

Delays

Neither party will be liable for any delay or failure in performance of its obligations under these Terms if the delay or failure is due to any cause outside its reasonable control. This clause does not apply to any obligation to pay money.

No assignment

You may not assign or transfer any rights to any other person without our prior written consent.

Governing law and jurisdiction

This Agreement will be governed by the laws of England and Wales, without regard to its conflicts of law principles. Notwithstanding the foregoing, you acknowledge that your breach (or an apprehension of breach) of any provisions of this Agreement, or any infringement (or apprehension of infringement) of our or our Suppliers' intellectual property rights may cause us irreparable damage for which recovery of money damages would be inadequate. Accordingly, you agree that we shall be entitled, in addition to any other remedies available to it, to seek (in any court of competent jurisdiction, notwithstanding the previous sentence) any relief (whether equitable or otherwise) to prevent or restrain any such breach or apprehended breach by you or otherwise to protect our rights under this Agreement. The parties hereby submit to the exclusive jurisdiction of the courts of England and Wales and you agree that you will procure that any third party making a claim against us arising out of this Agreement shall bring such claim exclusively in the English courts and subject to the limitations and exclusions of liabilities provided for in this Agreement.

We do not represent that the Services and/or content within the Services is appropriate or available for use in all jurisdictions or countries. We prohibit accessing content from within countries or states where such content is illegal. You are responsible for compliance with all applicable laws pertaining to your use and access to the Services in your jurisdiction.